Frequently Asked Questions
Q: Can I get a sample?
A: Yes, of course. We offer free sample for a small amount of products, but freight collected. You are warmly welcomed to contact us for more details.
Q: If we need technical support, can you offer us?
A: Sure, we have an experienced engineer team offering our customs with additional benefits with specific advice, which is based on clients’ special request, such as formula, painting, packing, etc.
Q: How is your quality?
A: We are ISO 9001:2015 certified by BSI and we are offering the stable and reliable quality to our clients.
Q: Payment term?
A: Payment terms: T/T or others can be negotiated.
Q: Minimum Order and Delivery?
A: Minimum order: negotiable. Delivery: negotiable
Q: Shipping Methods?
A: Courier (TNT, DHL, FedEx, Ups, etc)for small parcel or urgent need.
Normal Air Freight according to customer’s need.
Sea Freight according to customer’s need.
Q: What about Quality Control?
A: ISO9001: 2015 certificated. Strictly production process quality control such as IQC-raw material, IPQC-process control stamping, welding and assembling, inspection before surface treatment, inspection after surface treatment, IPQC assembly, FQC finished items.
Q: Can you company accept OEM/ODM?
A: Yes we can, We are supplying the OEM/ODM service to customers.